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*As per TDS law, revised points has been uploaded on portal.

REWARD POINTS REDEMPTION:

  1. Dealer shall specify their choice(s) of the Rewards which falls within the Total Reward Points earned by the Dealer only on the online portal provided by CIPL within 03 weeks of opening of redemption.
  2. Dealer can specify multiple items as per their choice(s) of the Reward(s) the total of which should be equal to or less than the Total Reward Points earned by the Dealer.
  3. No request, for making supplementary payment, for getting better or different items than mentioned in the Reward Catalogue, by the Dealer will be entertained by Continental.
  4. Once placed for redemption, no change will be allowed in the product redeemed/ availed, so dealers are requested to carefully consider the products they wish to redeem/avail.
  5. If the redeemed/availed product is not available due to manufacturer's delay or model obsoleteness, a suitable replacement product will be provided by Continental. Available Variant (Colour) of the product will be shipped as per availability.
  6. All prices of the products are subject to change from time to time without notice.

REWARD CONFIRMATION / REWARD CHANGE INFORMATION:

  1. In case the Dealer submits request for Reward(s) of higher value than the Reward Points earned by the Dealer or otherwise, Continental at its discretion can provide the Dealer, the Reward which can best fit within the Total Reward Points earned by the Dealer.
  2. The decision of Continental regarding Reward Confirmation shall be final and binding on the Dealer and no discussion with Dealer will be done by Continental.
  3. The balance Reward Points left with the dealer after submitting Rewards redemption request shall be deemed to be lapsed and no claim will be entertained for the balance Reward Points.

REWARD REJECTION INFORMATION:

  1. Continental will inform the Dealer about Reward Rejection if the Reward Redemption Request does not fit the eligibility criteria.
  2. The decision of Continental regarding Reward Confirmation shall be final and binding on the Dealer and no discussion with Dealer will be done by Continental.
  3. In case of Reward Rejection, on account of not meeting eligibility criteria, the Total Reward Points earned by the Dealer shall be treated as lapsed.

REWARD DELIVERY:

  1. The Reward will be dispatched directly to the address verified by the dealer on the portal.
  2. The dispatch of the Reward will be done within six (6) to eight (8) weeks from redemption on the portal.
  3. A maximum of 3 delivery attempts will be made to deliver the product at the address mentioned on the enrolment form.
  4. Process to follow in case a damaged or a faulty product is received by the dealer:
    1. A complaint must be raised within 4 hours of receiving the product
    2. The items that need installation should be installed by OEM representative by logging the request on call center number of OEM.
    3. The dealer can log the complaint with our supplying partner at the mentioned call center number
    4. Every delivery will bear one unique order id for e.g. 29403XXX. This id can be used as a reference while logging complaint.
    5. In the case bad handling is found on part of the consignee or anything wrong is found with the product, the same product will be shipped back.
    6. In case the product is found faulty or damaged, then a new product will be delivered at the earliest. The OEM may also decide to repair the product at their cost. The decision of OEM will be binding in this regard.

Others Terms:

  1. As per TDS law revised points has been uploaded on portal.
  2. Redemption of Product (White Good or Automotive):
    1. Dealer will be eligible to get only those products (white good or automotive) which he select from the catalouge.
    2. No change in the models including the variant will be entertained thereafter
  3. The automobile shall be registered in the name of the dealership if it is a partnership firm or a Company, or in the registered name of the dealer with the Continental. No change in the models including the variant will be entertained thereafter
  4. No changes whatsoever will be entertained with respect to these conditions
  5. The images shown are indicative. Actual Product will be as per the product description.
  6. The color shown in the product image is indicative. The actual product color will be based on availability and no option is available to choose product color.

AMENDMENT / WITHDRAWAL OF REWARD PROGRAM:

  • Continental management reserves its right to make any amendment during the course of the scheme (addition, modification or deletion of any clause), without any clause or concern with a notice in writing to the dealers with immediate effect or with effect from the date mentioned in the notice.
  • Continental management also reserves its right to withdraw the "Conti Rewards Dhamaka- Season 6" without cause with a notice in writing to the Dealer with immediate effect or with effect from the date mentioned in the notice. In such case the Reward Points accrued, till date of withdrawal of Reward Program, can be submitted for redemption by the Dealer and the Rewards may be dispatched by Continental to the Dealer subject to laws applicable in India.
  • Continental does not give any warranty or guarantee related to the reward item, the reward item will be covered by the manufacturer’s warranty / guarantee and term & conditions. Any dispute shall be subject to exclusive jurisdiction of courts at Meerut (U.P).
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